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Kurumsal

Our Quality Policy

* Our company serves under ISO 9001: 2008 NIUCERT Document Standards.

* We wish to make more economical and secure sales to our customers with our product BARCODE system.

* We make daily deliveries of products in the industries of Istanbul.

* In line with the urgency of your business processes, we prioritize to keep our non-standard manufacture of specialty products accessible.

* Ask for our latest catalog with constantly updated technical equipment for proper choices, and make your choices accordingly.

* Our company reserves the right to change the technical information in the catalog according to the technological requirements of the day.

* The meetings are held in our seminar hall on the site of our company. (Recent technological announcements - technical information about our products - our industry analysis - staff training or special meetings with you.) Subscribe to our company officers / İkitelli seminar to receive the updates.

* GÜVENAL GROUP can make the best selection among the economic Far Eastern goods and high quality European products as well as the mould components produced in our country with its leadership in the industry under the best conditions; and it can confirm their quality and will bear the responsibility for the product.

* Our company provides 32,000 products in accordance with NIUCERT document standards for the needs of your workshop, enterprise or plant from a single source; and GÜVENAL GROUP offers the perfect service of supplying support under one roof (42 year guarantee).

* The warehouse - shipping costs of cargos sent outside of our dealers within our country are within the responsibility of the customer. Our company is not liable for potential damages.

* The proposals for your company are evaluated and answered during the day.

* Adapt and size the mould sets and your special technical material requests to the sketches specified in the catalog and use our catalog language in other product groups.

* We will go for more accurate and better presentations for you with the information of where and for what purpose the materials you are purchasing will be used.

* The return of the purchased products is accepted undamaged within 2 days.

* The cutting tools - measuring instruments and custom-manufactured products are non-refundable.

* We provide shopping facilities to your credit cards in e-mail / order-post machines from each region across Turkey.

* We have 12 month-installment option for your credit card (with crediting).

* Our price lists also include cash payment and credit card discounts as well as staying inside the defined term for the current activities.

* There is no clear account out of our registered customer portfolio.

* Considering printing errors in the intensive technical data in our catalog, please consult our company about the latest product measurement-technical information.

* The warehouse - shipping costs of cargos sent outside of our dealers within our country are within the responsibility of the customer. Our company is not liable for potential damages.

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